Claims payout ratios, complaint rates, denied-to-approved breakdowns, and regulator sanctions — per insurer, per state, per category. Built for brokers and risk managers who need to know who actually pays out.
Ratio of claims paid to claims denied across all insurers. Compare payout rates by product type, state, and year.
AFCA quarterly complaint data per insurer — total complaints, complaint rate per premium dollar, and resolution outcomes.
Proportion of claims that go to internal review, then AFCA, then court. A proxy for insurer behaviour under pressure.
ASIC enforcement actions, AFS licence conditions, government sanctions, and public notices against insurance entities.
Combined operating ratio, loss ratio, and expense ratio sourced from APRA quarterly statistics — who's profitable and who's generous.
Per-product and per-state slice for underwriting decisions, client advice, and broker selection criteria.