Help & Knowledge Base

Gumshoe reference guide

Detailed reference for every check, threshold, and feature in Gumshoe. Use the contents panel to jump to any section. Sign in to access operational guides for bulk upload, exports, and more.

Frequently asked questions

Why did a supplier I know is legitimate get a WARN?

WARN doesn't mean illegitimate — it means a signal warrants attention. The most common legitimate WARNs: (1) a young ABN for a business that's been trading under a different structure; (2) missing DMARC on an email domain (extremely common and doesn't mean fraud); (3) a new website for an established business. Read the specific tile detail for context.

A supplier FAILed the WHOIS check but they seem legitimate. Why?

WHOIS FAIL most commonly means the domain was registered within the past 6 months, or was registered after the ABN. This can happen legitimately if a business rebranded, changed their domain, or recently set up their online presence. Ask the supplier when they registered the domain and why — the explanation should be straightforward for a legitimate business.

How current is the data?

ABR and ASIC company data is refreshed weekly from official bulk extracts. WHOIS, email, and reputation checks (Spamhaus, ScamAdviser) run live at the time of verification. Government adverse records (QBCC, ACCC, etc.) are scraped weekly. Director data for the Phoenix check is loaded via scheduled batch import from the ASIC register and cached per entity. Companies not yet in the batch will show Phoenix N/A rather than a false PASS.

What does "Rate limited" mean on a check tile?

Some third-party services (Spamhaus, ScamAdviser) enforce request rate limits. When Gumshoe hits a rate limit, the affected tile shows a countdown timer to when it can be re-queried. The timer is accurate — clicking Re-verify after it expires will fetch a fresh result. Your assurance score is calculated from available results only.

Can I use Gumshoe results as evidence in a legal proceeding?

Gumshoe reports are sourced from authoritative government registers and reputable third-party data. They can be used as supporting evidence in dispute or compliance contexts, but are not legal advice and do not constitute an official government certification. For legal proceedings, obtain official extracts directly from ASIC, the ABR, or the relevant authority.

Why does the ABN check show a different entity name to the invoice?

ABNs are registered to the legal entity name. Businesses often trade under different names (trading names, business names) that differ from the registered name. Gumshoe shows the ABR-registered name. If the invoice uses a trading name, check whether that trading name is registered as a business name under the same ABN via ASIC Business Names — the social/registry check does this automatically.

How does the phoenix pattern detection work for sole traders?

It doesn't — the PHOENIX_PATTERN flag only applies to entities with an ACN (registered companies). Sole traders do not have an ACN and are not assessed. However, a sole trader who previously operated a company may still be flagged if you verify the company (with its ACN) rather than the sole trader ABN.

Can I bulk-verify a list of suppliers?

Yes — the Network Analysis feature accepts up to 20 ABNs simultaneously. For larger lists, use the dashboard Report Builder to process saved cases in batches. Bulk verification via API is available on the Enterprise plan.

What's the difference between the Individual and Enterprise plans?

The Individual plan ($10/month) includes unlimited email reports, 30 Phone Verify checks and 30 Street View checks per month included, audit trails, and PDF report export. It's designed for accountants, bookkeepers, and procurement professionals. The Enterprise plan ($200/month) adds Phoenix Shield continuous monitoring (your full supplier ledger is re-verified monthly), unlimited premium checks, director cross-reference via ASIC, PPSR monitoring, API access, and dedicated support.

Can I edit check details after verification?

Yes — click any result tile to expand it. In the expanded view you'll see a detailed breakdown of that check, plus an option to override data fields (domain, address, phone) if our system-detected value is incorrect. User-supplied data is flagged with an amber badge and tracked in the audit trail. Use the Re-verify button to re-run checks with your updated values. You can revert to system-detected data at any time.

Capital Intelligence

Capital Intelligence is Gumshoe's forensic public-record research service for sophisticated investors, family offices, and acquisition teams. It sits above the automated verification engine — everything is dual-source verified, every source cited, nothing stated that cannot be confirmed from the public record.

Products

QuickScan™ — A$499

A 36-point structured review of any Australian entity, covering: ABN/ASIC registration status and history, director history across all associated entities, litigation and court records, ASIC enforcement history, insolvency and external administration history, ABN conduct patterns (GST cancellations, multi-entity clustering), domain and web presence, and public registry cross-references. Delivered within 48 hours. Suitable for pre-contract due diligence and investment screening.

Intelligence Dossier™ — A$2,800

Full forensic public-record intelligence on any Australian entity or key individual. Includes: complete director-network map across all connected entities, beneficial ownership tracing through ASIC register, litigation and enforcement timeline, property and financial register cross-references, media and regulatory history, and an executive summary with risk rating. Every source cited with primary-source references. Delivered within 5 business days.

Registry Monitoring — from A$200/month

Continuous surveillance on named entities and their key directors across ASIC, ABR, court records, and government enforcement registers. Alerts fire within 24 hours of a material change: new adverse finding, director change, insolvency appointment, or enforcement action. Designed for fund managers, lenders, and M&A teams with active portfolio positions.

What Capital Intelligence can and cannot do

Capital Intelligence reports from the public record only — everything cited in a report can be independently verified. It does not include: private company financials (not publicly available in Australia), private communications, non-public court proceedings, personal credit checks, or information obtained by deception.

Reports are not legal advice. For matters with legal consequences, obtain official extracts directly from ASIC, the ABR, the relevant court, or the relevant authority.

Turnaround and delivery

QuickScan: 48 business hours. Intelligence Dossier: 5 business days. Monitoring: alerts within 24 hours of change detection. Delivery is by encrypted email in PDF format. Rush turnaround (QuickScan within 24 hours) available at A$200 surcharge — contact us.

Common questions

Can I order Capital Intelligence on an individual (not a company)?

Yes. Individual research covers name cross-references across ASIC director records, court records (where publicly searchable), ASIC Financial Adviser Register, ASIC Banned and Disqualified Persons, and media records. The same dual-source verification standards apply. Individual research is most comprehensive for individuals with a business history — there is less available in the public record for private individuals with no business or professional registrations.

How is this different from running a standard Gumshoe verification?

The automated verification engine (Gumshoe OG) runs a structured check against our data indexes in under 60 seconds. Capital Intelligence is human-led, taking hours to days, and goes significantly deeper: it traces indirect connections (directors of directors' other companies), searches court records that aren't in our bulk indexes, constructs a historical timeline of entity conduct, and produces a narrative analysis rather than a structured checklist. Use automated verification for standard supplier onboarding. Use Capital Intelligence for high-value investments, key counterparties, or situations where you need a signed document rather than a dashboard result.

Is the report suitable for a board paper or investment committee?

Yes. Intelligence Dossier reports are formatted for board-level distribution: executive summary with risk rating, findings with primary-source citations, and a sources appendix. Many clients submit them directly to investment committee papers or acquisition due diligence files. QuickScan reports are suited to deal screening and pre-term-sheet diligence.

Viper Shield

Viper Shield is Gumshoe's activist short-seller pattern detection system. It maintains a continuously updated database of every documented activist short-selling campaign — ASX, NYSE, NASDAQ, LSE, crypto, and forex — and monitors for the coordinated narrative pattern that precedes a short attack.

What is a Viper Pattern?

An activist short-seller campaign follows a recognisable structure: a research publication (or social media post) making specific allegations, coordinated amplification across financial media, options or short positioning established before the disclosure, and a resulting price move. Viper Shield maps this pattern across historical campaigns to establish a fingerprint for each activist entity, then monitors current activity for similar patterns.

The Viper Integrity Index™

Each activist entity tracked by Viper Shield has a Viper Integrity Index™ score — a compound metric of the activist's historical accuracy rate (were their allegations ultimately upheld?), campaign frequency, and settlement outcomes. A high Integrity Index does not mean the activist is wrong in any given campaign — it means their historical track record shows genuine findings rather than manufactured pressure. The Index is displayed on each entity's detail page — browse them at Viper Shield.

Viper Shield watches

Set a watch on any ASX ticker or company name from your Viper Shield dashboard. When Gumshoe detects a new campaign matching the Viper Pattern against a watched entity, you receive an alert. Watches are managed at /dashboard/viper-shield.

What Viper Shield does not do

Viper Shield does not provide investment advice, tell you whether to buy or sell, or predict price movements. A Viper Pattern alert means a documented activist entity is exhibiting coordinated campaign behaviour against the target — not that the target's stock will fall. The alert gives you time to investigate before acting.

How often is Viper Shield data updated?

The historical campaign database is updated within 48 hours of a new campaign being documented and verified. Short position data from ASIC is ingested daily. Social and media monitoring for Viper Pattern signals runs continuously. Watches fire alerts within 24 hours of a qualifying signal detection.

Which activists does Viper Shield track?

Currently: Citron Research, Hindenburg Research, Gotham City Research, Grizzly Research, GMT Research, J Capital Research, Bonitas Research, Fuzzy Panda Research, Spruce Point Capital, and Muddy Waters Research. The database includes 11 landmark campaigns (including the Vocus and WiseTech campaigns). New activist entities are added when they accumulate two or more documented campaigns.

Squeeze Sonar

Squeeze Sonar monitors ASX-listed securities, crypto, and forex pairs for short squeeze pressure. It calculates a Squeeze Score for each instrument daily and alerts you when a watched position crosses your threshold.

The Squeeze Score

The Squeeze Score (0–100) is a composite of four signals, each weighted equally:

  • Short interest ratio — percentage of float sold short (from ASIC short position reports)
  • Days to cover — short interest divided by average daily volume. Above 5 days is the threshold for meaningful squeeze risk
  • Price momentum — 5-day price return relative to the 20-day average
  • Volume ratio — current volume relative to 20-day average. A spike in volume while heavily shorted is a key squeeze indicator

A score above 70 is the alert threshold. A score above 85 indicates extreme squeeze pressure. The score is not predictive — it describes current conditions, not future price action.

Data coverage

ASX stocks: 20 core liquid names, updated daily from ASIC short position data and ASX market data. Crypto AUD pairs: 8 pairs (BTC, ETH, XRP, SOL, ADA, DOGE, AVAX, LINK), updated daily. AUD forex pairs: 7 pairs (AUD/USD, AUD/GBP, AUD/EUR, AUD/JPY, AUD/CAD, AUD/NZD, AUD/CHF), updated daily.

Squeeze Sonar watches

Set a watch on any instrument from /dashboard/squeeze-sonar. Configure a Squeeze Score threshold — when the daily score update crosses your threshold, an alert fires. Suitable for monitoring existing positions or screening for squeeze candidates.

Is a high Squeeze Score a buy signal?

No. A high Squeeze Score means conditions for a short squeeze exist — significant short interest, limited days to cover, and recent price or volume momentum. Whether a squeeze actually occurs depends on factors beyond the data (market sentiment, news flow, institutional behaviour). Squeeze Sonar is an information tool, not an investment recommendation.

Why is my ASIC short position data lagging?

ASIC publishes short position reports with a one-trading-day lag. A position disclosed today reflects activity up to yesterday's close. Squeeze Sonar ingests each report within hours of publication. The display timestamp shows when the underlying ASIC data was published, not when Gumshoe ingested it.

Robot Signals API

Robot Signals provides programmatic access to the Gumshoe intelligence platform via a REST API. All endpoints require an API key issued from your dashboard.

Authentication

All API requests require a Bearer token in the Authorization header:

Authorization: Bearer gum_your_api_key_here

API keys are managed at /dashboard/robot-signals. Keys can be created, named, and revoked at any time. Usage is tracked per key.

Rate limits

Free tier: 10 requests/hour per key. Individual: 100 requests/hour per key. Enterprise: 1,000 requests/hour per key. Rate limit headers are returned on every response: X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset.

Endpoints

GET /api/robot/verify/{abn}

Runs a full verification on the specified ABN. Returns structured JSON with all check results (abn, asic, conduct, domain, email, address, phone, street_view, risk_score). Parameters: checks (comma-separated subset), cache (boolean, default true — use cached result if <24h old). Response time: 2–15 seconds depending on checks requested.

GET /api/robot/squeeze/{ticker}

Returns the current Squeeze Score and component data for the specified ASX ticker, crypto, or forex symbol. Returns: ticker, score, short_interest, days_to_cover, momentum, volume_ratio, updated_at.

GET /api/robot/viper/{ticker}

Returns Viper Shield pattern data for the specified ticker or company name. Returns: current risk score, active campaign indicators, historical campaign count, and the Viper Pattern match score if a live campaign is detected.

Can I use the API in a commercial application?

Yes, subject to the terms of your plan. Individual plan: personal use and internal business applications only. Enterprise plan: commercial applications, resale, and integration into client-facing products permitted. Contact us if you need a volume or distribution arrangement.

Are there webhooks available?

Webhook delivery for Viper Shield and Squeeze Sonar alerts is on the Enterprise roadmap. Currently, polling the API is the only mechanism for automated alert consumption. Enterprise customers can contact us to discuss priority webhook access.

Reading your verification report

The assurance score

The assurance score is a weighted percentage (0–100) that reflects how many checks passed and the relative importance of each check. It's a guide, not a guarantee — a score of 85 means this entity passes 85% of the weighted evidence available, not that it's guaranteed to be a legitimate trading partner.

Treat the score as an indication of where to focus your human attention:

70–100
Verified Supplier — suitable for standard payment terms. Re-verify annually or if bank details change.
40–69
Verify Further — some signals are ambiguous. Request a phone verification or additional documentation before extending terms.
0–39
High Risk — multiple failures or a critical flag. Do not process payment until each FAIL tile has been investigated and explained.

PASS, WARN, FAIL, and N/A

Each check tile shows one of four statuses:

  • PASS — the check found positive evidence of legitimacy in this dimension.
  • WARN — the check found ambiguous or incomplete evidence. Not necessarily a red flag, but requires attention. Contributes 50% of the check's weight to the score.
  • FAIL — the check found a concrete problem. Contributes 0% of the check's weight. Investigate before proceeding.
  • N/A — the check is not applicable to this entity type (e.g., sole traders are excluded from social scoring). Does not affect the score.

Toxic combination flags vs individual check results

Risk flags (PHOENIX_PATTERN, ADVERSE_ACTIVE, etc.) are shown separately from individual check results. A flag can fire even if all individual checks pass — the flag detects a pattern across multiple signals, not a single-check failure. Always investigate a flag regardless of the overall score.

Detailed check reference

This section documents the precise thresholds and logic for each check. For a plain-English overview, see the Features page.

ABN Status

ThresholdStatusNotes
ABN active, age ≥ 6 months, name match ≥ 90%PASSStandard verified state
ABN active, age 1–6 monthsWARNNew entities are higher risk; common fraud pattern is to register and immediately invoice
ABN active, age < 1 monthWARNVery new — weight of WARN increases with recency
ABN cancelled, suspended, or not foundFAILEntity is not registered or no longer trading under this ABN
Name on ABR differs materially from invoice nameFAILName mismatch is one of the most common fraud signals — the ABN may belong to a different entity
ASIC company status: deregisteredFAILCompany deregistered — ABN active check alone would miss this

ABN age is calculated from the status_from date in the ABR record, not the initial registration date. A cancelled-and-reinstated ABN resets this clock.

GST Registration

ThresholdStatusNotes
GST registered, registration age ≥ 3 monthsPASS
GST registered, registration age < 3 monthsWARNVery recently registered for GST — unusual for an established business
Not GST registered; entity is a company or partnershipWARNCompanies below the $75k threshold aren't required to register, but it's unusual for a company supplier not to be registered
Not GST registered; entity appears to be billing above thresholdFAILCharging GST without being registered is a compliance issue
Not GST registered; individual/sole traderN/ABelow-threshold sole traders are commonly not registered — legitimate and not scored

WHOIS & Domain Age

ThresholdStatusNotes
Domain age ≥ 2 years; DMARC present; SPF presentPASSWell-established domain with email security configured
Domain age 6 months–2 years; DMARC presentPASSMedium-age domain with good security hygiene
Domain age 6 months–2 years; DMARC absentWARNMissing DMARC means anyone can send spoofed email from this domain
Domain age < 6 monthsWARNYoung domain — increases to FAIL if registered after ABN
Domain registered after ABN registration dateFAILClassic fraud signal — the business was running without a domain, then suddenly registered one
Domain age < 3 monthsFAILVery new domain; BEC fraud domains are typically registered days to weeks before use
Domain on fraud/spam blocklistFAILDomain has been used for spam or fraud campaigns

For .au domains, age is from auDA RDAP. For .com domains, from Verisign RDAP. Some registrars redact creation dates — these are treated as unknown age (WARN).

Email Validation

ThresholdStatusNotes
Business domain; MX valid; SPF + DMARC present; not blocklistedPASSFull positive signal
Business domain; MX valid; DMARC absentWARNDomain spoofing is possible — the supplier's email identity is not protected
Free email provider (Gmail, Outlook, Yahoo, Hotmail)WARNSole traders: common and acceptable. Companies: unusual for legitimate business invoicing
No MX records — email not deliverableFAILEmail address doesn't work — either fake or the domain has lapsed
Domain on Spamhaus DBL or SURBLFAILDomain actively associated with spam or phishing campaigns

Spamhaus returns error codes in the 127.255.255.x range for rate-limit responses — Gumshoe filters these to prevent false positives. A "Rate limited" indicator on the trust tile means the check was queued; re-verify after the countdown to get a fresh result.

Trust & Reputation

ThresholdStatusNotes
Clean across Spamhaus DBL, SURBL, URIBL, and ScamAdviserPASS
One minor flag; ScamAdviser low-medium concernWARNScamAdviser rates domains 1–100; Gumshoe flags scores below 60 as WARN
On active Spamhaus DBL or SURBL listingFAILDomain actively associated with fraud or spam infrastructure
ScamAdviser score below 30FAILHigh-confidence fraud or scam association

NDIS Commission

Cross-references the entity name and ABN against the NDIS Quality and Safeguards Commission compliance actions register (3,200+ records, updated monthly). Covers banning orders, revocations, suspensions, compliance notices, and enforceable undertakings.

ThresholdStatusNotes
No compliance actions foundN/AMost entities will not appear in this register. N/A does not confirm active NDIS registration — only that no enforcement action has been recorded.
Active banning orderFAILIndividual or entity is prohibited from providing NDIS supports. Permanent banning orders have no expiry date.
Active revocation of registrationFAILNDIS provider registration has been revoked — entity may not legally provide NDIS supports.
Active suspension or compliance noticeWARNTemporary restriction or formal compliance direction in force.
Historical actions, all expiredWARNPast enforcement actions that are no longer in force. Review history before engaging for NDIS-related work.

ABN matching is exact. Name matching uses trigram similarity > 0.65. Individuals named in banning orders (who may not have an ABN) are matched by name only — set a higher bar for a name-only match before treating it as confirmed.

ASIC Insolvency (External Administration)

Streams the full ASIC companies bulk dataset (4.3 million entities) and retains only those with status EXAD (External Administration) or DISS (Dissolved). ~30,800 active records. Updated monthly on Saturday nights from the official data.gov.au ASIC release.

ThresholdStatusNotes
ABN or name found, status EXADFAILCompany is under external administration — liquidation, voluntary administration, or receivership. Weight: 10.
Not found in insolvency registerPASSNot currently under external administration across 4.3M checked entities

ABN match is exact. Name match uses trigram similarity > 0.75 against both company_name and current_name (some companies trade under a different name to their registered name). Score weight: 10 (same as Street View — a FAIL here is a hard stop).

ACNC Charities Register

Checks the ACNC register of 65,000+ registered charities. Opt-in check — most businesses are not charities and will return N/A. Useful when you need to confirm charitable status for GST treatment, grant eligibility, or DGR status.

ThresholdStatusNotes
Found, status = RegisteredPASSCurrent registered charity — name, ABN, charity type, and size surfaced in detail panel
Found, status = Revoked or Not registeredWARNWas a charity, registration has since been revoked
Not foundN/AExpected result for most entities — not a charity

TPB Tax Practitioners Register

Checks the Tax Practitioners Board register of registered tax agents and BAS agents. Opt-in check — relevant when engaging a tax or accounting firm to confirm they are legally permitted to provide tax services.

ThresholdStatusNotes
Found, status = CurrentPASSRegistered tax practitioner — type (tax agent / BAS agent) and registration number surfaced
Found, status = Terminated or SuspendedWARNWas registered; registration has since lapsed or been removed
Not foundN/ANot a registered tax practitioner — expected for most businesses

APRA Regulated Entities

Checks whether the entity is an APRA-regulated institution: authorised deposit-taking institution (ADI), general insurer, life insurer, or private health insurer. Opt-in check — relevant for financial services supplier engagements.

ThresholdStatusNotes
Found in APRA registerPASSAPRA-regulated institution confirmed — entity type and licence number shown
Not foundN/ANot an APRA-regulated entity — expected result for most businesses

Coverage: 126 ADIs, 209 general insurers, 32 life insurers, 195 private health insurers. RSE (superannuation trustee) data is covered by the Super Fund check.

ATO SG Non-Compliance

The ATO does not publish a named-employer SG non-compliance list as a public download. The ATO names employers in proceedings and media releases but does not maintain a structured register accessible for bulk verification. This check is not active in Gumshoe. For SG compliance exposure, use the Fair Work check and ASIC adverse records check — both cover related compliance history.

ATO Super Fund Lookup

Checks the ATO Super Fund Lookup register for APRA and ATO-regulated super funds. Returns PASS if the entity is a registered fund or trustee, N/A for all other entities. Opt-in — primarily used when verifying superannuation industry suppliers.

ThresholdStatusNotes
Entity ABN is a registered fundPASSThis entity IS a super fund — fund name, USI, type, and status surfaced
Entity ABN is a registered trusteePASSThis entity is the trustee of one or more super funds
Not foundN/ANot a super fund entity — expected result for most businesses

ASIC Company Status

Checks the full ASIC company extract for the entity's ACN (last 9 digits of the ABN). Returns the current registration status. Catches deregistered or struck-off companies presenting as active. Opt-in.

ThresholdStatusNotes
Status = REGDPASSCompany is currently registered at ASIC — ACN, type, and registration date surfaced
Status = DRGD / SOFF / CNCL / DISSFAILCritical — company has been deregistered, struck off, cancelled, or dissolved; entity should not be trading under this ACN
Status = EXAD / NOACWARNExternal Administration or Not Active — see also the Insolvency check
ACN not foundN/AEntity is not a company (sole trader, trust, partnership) — no ASIC registration expected

Data source: ASIC Company Register (3.49M records — REGD 3.22M, DRGD 193K, SOFF 49K, EXAD 30K). Updated monthly. ACN is derived as the last 9 digits of the ABN for company-type entities.

ASIC Business Names Register

Checks the ASIC Business Names Register for registrations against the entity's ABN, and also runs a name similarity search. Companies trading under a name other than their registered company name must hold a current business name registration. Opt-in.

ThresholdStatusNotes
Active business name registration(s) foundPASSName(s), registration dates, and states surfaced
Deregistered name(s) found, no active replacementWARNTrading under a deregistered business name is unlawful under the Business Names Registration Act 2011
No registration foundN/AExpected for Pty Ltd entities trading under their company name, which does not require a separate registration

Data source: ASIC Business Names Register (3.27M names, 2.9M active). Refreshed weekly. Matching by ABN + name similarity ≥ 0.8.

ASIC Financial Advisers Register (FAR)

Individual-level financial adviser check — distinct from the FSL (entity-level AFS Licence) check. Useful when verifying sole-trader financial advisers, SMSF advisers, or small advice practices that hold their own ABN. Opt-in.

ThresholdStatusNotes
Currently registered on ASIC FARPASSAdviser name, AFS licensee, and licence number surfaced
Ceased or Not RegisteredWARNWas formerly registered; verify whether advice services are still being provided
Prohibited order activeFAILCannot lawfully provide financial advice — prohibition order in force
Not foundN/ANot on the FAR — expected for most non-financial-advice businesses

Data source: ASIC FAR (88,583 records: 41,980 Registered, 36,603 Ceased). Refreshed weekly. Matching by ABN + name similarity ≥ 0.8.

ASIC Banned & Disqualified

Checks the entity name and ACN (derived from ABN) against ASIC's Banned & Disqualified Organisations and Persons registers. Covers AFS, credit, securities, SMSF trustee, and director banning orders. For sole traders and trusts named after an individual, the person-level register is particularly relevant. Opt-in.

ThresholdStatusNotes
No match on either registerPASSEntity name and ACN not found in ASIC's banned registers
Active banning/disqualification order foundFAILCritical finding — entity or matching person has an active ASIC ban; ban type, start date, and order details surfaced
Expired banning order foundWARNHistorical ban — order has ended but warrants manual review

Data sources: ASIC BD Orgs (15 total, 10 active) + ASIC BD Persons (7,139 total, 1,219 active). Refreshed weekly. Person matching uses pg_trgm similarity ≥ 0.75 on normalised name.

ASIC Financial Services Licence (AFS / Credit / Auditor)

Checks whether the entity holds a current ASIC financial services licence. Covers AFS Licensees (financial advice, funds management, insurance broking), Credit Licensees (mortgage brokers, consumer lending, car finance), and Registered Auditors. An entity operating in any of these categories without a valid licence is in breach of the Corporations Act. Opt-in.

ThresholdStatusNotes
Entity has a current, active ASIC licencePASSLicence type (AFS/Credit/Auditor), licence number, and start date surfaced
Licence found but suspended or cancelledFAILEntity previously licensed but no longer permitted to operate in this capacity — high risk
Not foundN/AEntity is not in ASIC's licence registers — expected for most non-financial-services businesses

Data sources: ASIC AFS Licensees (6,524), ASIC Credit Licensees (4,416), ASIC Registered Auditors (2,998) — refreshed weekly. Matching uses ABN/ACN plus name similarity.

Web Presence

ThresholdStatusNotes
Active site, HTTPS, established contentPASSSite resolves, returns 200, is secured, has substantive content
Site is live but new, thin content, or HTTP onlyWARNRecently launched sites or sites without HTTPS are higher risk
No site found across all domain candidatesFAILGumshoe tries up to 16 domain patterns; if none resolves, no web presence exists
Parked or placeholder page detectedFAILDomain resolves but content matches known parked/for-sale page signals
Sole trader, no domain providedN/ASole traders without a domain are not penalised — many legitimate micro-businesses operate without a website

Domain candidates are derived from the entity name by stripping legal suffixes (PTY LTD, etc.) and geographic qualifiers, then trying combinations of TLDs (.com.au, .com, .au, .net.au). You can override the discovered domain in the verification form.

Address Verification

ThresholdStatusNotes
State and postcode match ABR; company status currentPASSAddress data from ABR is cross-checked against ASIC company status
Minor state/postcode discrepancy; residential suburb for commercial entityWARNMany sole traders legitimately operate from home — this is informational
State completely wrong; company deregistered at addressFAILSignificant address mismatch or ASIC shows the company at that address is deregistered

The Street View premium check augments this by sending an AI vision model to the physical address to classify it as commercial, residential, or vacant.

Social & Registry

ThresholdStatusNotes
Public presence consistent with entity age and typePASSTrading names cross-reference cleanly; presence aligns with stated history
Minimal or inconsistent presence for an entity claiming scaleWARNA company claiming 10 years of trading with no verifiable public history is a yellow flag
Sole trader or micro-businessN/ASocial presence is not expected for individuals or sole traders — excluded from scoring

This check also cross-references ASIC business names registered under the same ABN. A business trading under a different name from its ABR registration is not unusual — but the registered trading names are surfaced for review.

Licence Status

Cross-references against QBCC (196,000+ Queensland building licences). NSW, VIC and SA registers are being added. Health profession licences via AHPRA are in the pipeline.

ThresholdStatusNotes
Active licence found, correct class for the work typePASSConfirms the entity is currently licensed in the relevant state
Licence expired within 12 months; conditional licenceWARNRecently lapsed licences may be in renewal — verify directly before engaging for licensed work
Suspended or cancelled licence foundFAILEntity may not legally perform the work. LICENCE_SUSPENDED_ACTIVE toxic flag also fires.
Construction/trades entity, no licence found in any registerWARNLICENCE_MISMATCH flag fires — may reflect register coverage gap, not actual non-licensing. Verify directly.
Non-trades industry (retail, services, etc.)N/ALicence not required for most industries — check is excluded from scoring

Adverse Records (Conduct)

Searches official_adverse_records across ACCC, QBCC, NSW Fair Trading, VBA/BPC, and QLD OFT. Matching uses ABN (exact) and entity name (trigram similarity > 0.55).

ThresholdStatusNotes
No records foundPASSEntity name and ABN not found in any monitored enforcement database
Low-severity or resolved records onlyWARNHistorical or minor records — review individually before engaging
Active MEDIUM or HIGH recordsWARNUnresolved government action in force — seek explanation before proceeding
Active CRITICAL record (court order, prosecution, banning order)FAILADVERSE_ACTIVE toxic flag fires. Do not proceed without legal review.

Severity levels: CRITICAL (court orders, active prosecutions, government banning orders), HIGH (formal warnings, licence cancellations), MEDIUM (complaints register entries, undertakings), LOW (minor or administrative notices).

Certificate Transparency (WHOIS / Domain)

Gumshoe queries crt.sh (the Certificate Transparency log aggregator) for every domain discovered during verification. This data is included in the WHOIS tile detail.

SignalWhat it tells you
Total certificate countHow many SSL certs have been issued for this domain. A single cert on a recently registered domain is consistent with a new site. Hundreds of certs on an old domain is normal.
Earliest cert dateIndependently corroborates domain age — useful if RDAP/WHOIS data is redacted by the registrar
Subdomain certificatesReveals other services running under the domain (e.g., mail.domain.com, app.domain.com) — useful for understanding the entity's technical footprint

Coming for Phoenix Shield: Certificate Transparency alerting — receive a notification when a new certificate is issued for any monitored supplier's domain. A new cert issued for a supplier's domain by an unexpected CA may indicate domain compromise or impersonation activity.

Company Insolvency Gazette (opt-in)

Searches the AFSA/ASIC company insolvency gazette as aggregated by insolvencynotices.com.au. Covers liquidations, voluntary administration, winding-up, restructuring, and deed of company arrangement notices. Matched by entity name trigram similarity >0.72. Updated weekly (Saturday nights) via automated scraper.

ThresholdStatusNotes
No matching gazette noticesPASSEntity name not found in any gazette notice; database has 30,000+ notices spanning recent proceedings
Matching gazette notice foundFAILEntity name appears in a liquidation, administration, winding-up, or restructuring gazette notice — most recent notice surfaced
Weekly scrape not yet runN/AFirst weekly run pending; loads automatically each Saturday night

Weight: 8 points. Name similarity threshold of 0.72 — higher than adverse records (0.55) to reduce false positives on common business name components. Results ordered by notice date (most recent first).

ATO Tax Debt Disclosure (opt-in)

Cross-references the entity's ABN against the ATO's quarterly tax debt disclosure list — businesses with collectable debts >$100,000 disclosed to registered CRBs (CreditorWatch, Equifax, Experian, Access Intelligence). Requires a CreditorWatch API subscription to activate.

ThresholdStatusNotes
Not on disclosure listPASSABN not found on the ATO quarterly disclosure register
Found on disclosure listFAILABN matched; debt amount (if disclosed) and disclosure date surfaced
CRB API not configuredN/AReturns N/A until CREDITORWATCH_API_KEY is set; data not publicly accessible

Weight: 7 points. Match is ABN-exact only — the ATO data is indexed by ABN. Name-based fuzzy matching is also applied at threshold 0.75 for entities where ABN may differ from the publicly known name.

Fair Work Ombudsman Compliance (opt-in)

Checks the FWO compliance register for compliance notices, enforceable undertakings, and litigation outcomes. ABN-exact match. FWO data is not publicly available in bulk — loaded via CreditorWatch partnership or manual extract.

ThresholdStatusNotes
No FWO recordsPASSEntity ABN not found in the FWO compliance database
FWO compliance notice or undertaking foundWARNNotice type (COMPLIANCE_NOTICE, ENFORCEABLE_UNDERTAKING, INFRINGEMENT_NOTICE, LITIGATION) and issue date surfaced
FWO data not loadedN/AReturns N/A until FWO data is loaded via CSV or CreditorWatch integration

Weight: 5 points. FWO compliance notices result in WARN rather than FAIL — they represent past enforcement action, not necessarily ongoing conduct. Review notice details to assess recency and resolution status.

Customer Reviews & Reputation (opt-in)

Aggregates customer ratings from Trustpilot (domain + name search), ProductReview.com.au (name search), and hipages (for trade/construction entities). Uses JSON-LD AggregateRating parsing. All sources fetched in parallel with a 6-second timeout each.

ThresholdStatusNotes
Best source ≥4.0★ with ≥10 reviewsPASSStrong verified reputation from at least one platform; rating and review count surfaced
Reviews found but <4.0★ or <10 reviewsWARNInsufficient data or below-threshold rating — Trustpilot/ProductReview result details shown
Not found on any review platformN/ACommon for B2B suppliers with no direct consumer footprint; not penalised

Weight: 3 points. Review scraping may be rate-limited for high-volume use. Glassdoor (employee sentiment) is included as informational context in tile data but does not influence the PASS/WARN/FAIL outcome.

ATO R&D Tax Incentive

Queries the ATO's annual R&D Tax Incentive public disclosure dataset (13,000+ claimants, 2022–23). Returns PASS if the entity's ABN appears in the dataset with an eligible R&D expenditure amount. Match is ABN-exact. Covers the 40% tax offset (turnover <$20M) and 8.5%/16.5% tax offsets (larger companies).

ThresholdStatusNotes
ABN found in 2022–23 R&D disclosure datasetPASSEligible R&D expenditure amount and income year surfaced; may include multi-year history
ABN not found in datasetN/ANo eligible R&D claims in the covered period; does not mean the entity is not innovative

Data source: ATO R&D Tax Incentive Transparency Dataset (data.gov.au) — annual release. Ingested from CSV; table rd_incentive. Weight: informational; does not affect the core assurance score.

Modern Slavery Statement

Searches the Australian Government Modern Slavery Register (17,000+ statements). Under the Modern Slavery Act 2018, entities with annual consolidated revenue ≥$100 million must file annually. Match uses ABN-exact and entity name trigram (≥0.65).

ThresholdStatusNotes
Statement found in registerPASSStatement filed; most recent reporting year and entity name surfaced
Not foundN/AEntity either below $100M revenue threshold, or non-complying if large — investigate if entity is clearly above threshold

Data source: Australian Modern Slavery Register (modernslaveryregister.gov.au) — updated continuously. Table modern_slavery. Weight: informational.

WGEA Workforce Reporting

Queries the Workplace Gender Equality Agency (WGEA) employer register. All private-sector employers with 100+ employees must report annually. Returns total workforce size, gender composition (% women), women in management %, and WGEA industry classification. Match is ABN-exact.

ThresholdStatusNotes
ABN found in WGEA datasetPASSConfirmed reporting employer; workforce size, gender split, women in management % surfaced
Not foundN/AFewer than 100 employees, public sector, or sole trader — not required to report

Data source: WGEA Public Dataset (wgea.gov.au) — annual release. Table wgea_employers. Weight: informational.

AusTender Government Contracts

Checks AusTender for Commonwealth contract awards to this entity in 2016–17 and 2017–18. Returns contract count, aggregate value, primary agency, and description of the largest single contract. ABN-exact match.

ThresholdStatusNotes
Contracts foundPASSCount, total value ($), primary agency, and largest contract description surfaced
No contractsN/AEntity did not receive notifiable Commonwealth contracts in the covered years

Data source: AusTender (tenders.gov.au) — 2016–17 and 2017–18 archive extract. Table austender_contracts. Weight: informational; positive capability signal.

ACCC Enforcement

Searches the ACCC enforcement register for infringement notices, court-ordered penalties, enforceable undertakings, and public warnings issued under competition law, consumer law, or product safety legislation. ABN-exact and entity name trigram match (≥0.6).

ThresholdStatusNotes
Enforcement action foundFAILAction type (INFRINGEMENT_NOTICE, COURT_ORDER, UNDERTAKING, PUBLIC_WARNING), description, and date surfaced
No recordsN/ANo ACCC enforcement action found — expected for most entities

Data source: ACCC Enforcement Register (accc.gov.au) — scraped weekly. Table adverse_records (source=ACCC). Weight: 8 points; FAIL scored as high-severity adverse record.

B Corp Certification

Checks the B Lab global directory of Certified B Corporations. Certification requires a verified B Impact Assessment score ≥80 across governance, workers, community, environment, and customers, plus legal accountability to all stakeholders. ~600 Australian companies are currently certified. Match uses entity name trigram (≥0.7) against the B Lab directory.

ThresholdStatusNotes
Name matched in B Lab directoryPASSB Corp certified; B Impact Score and certified entity name surfaced
Not foundN/ANot certified — voluntary certification; N/A is the normal result for most businesses

Data source: B Lab B Corporation Directory (bcorporation.net) — scraped monthly. Table b_corps. Weight: informational; positive ESG signal.

Viper Shield — Activist Short-Seller Check

Searches the Viper Shield database for published activist short-seller reports targeting this entity. Match uses ASX ticker (exact) and entity name trigram (≥0.65). Returns report author, publication date, and allegation type where found. Applies to ASX-listed entities only.

ThresholdStatusNotes
Report found in Viper databaseFAILReport author, publication date, allegation type, and link to full Viper profile surfaced
No reports foundN/ANo activist short-seller reports in database — clean signal for the entity

Data source: Gumshoe Viper Shield database — updated within 48 hours of new campaign documentation. Table viper_reports. A FAIL result indicates documented allegations, not findings of fact — treat as a signal to investigate. See Viper Shield for the full entity profile and Viper Integrity Index™. Weight: 10 points; FAIL is high-severity.

Squeeze Sonar — Short Squeeze Signal

Queries Squeeze Sonar for the entity's ASX ticker. Returns a composite Squeeze Score (0–100), signal tier, short interest as a percentage of float, days-to-cover, and price momentum. Requires an ASX ticker — returns N/A for unlisted entities. Score is computed daily from ASIC short position disclosures (twice-weekly) combined with price and volume data.

ThresholdStatusNotes
Squeeze Score 70–100HIGHSignificant short squeeze pressure — short interest elevated, covering pressure rising; monitor closely
Squeeze Score 40–69MEDModerate short interest; potential but not imminent squeeze pressure
Squeeze Score below 40LOWLow squeeze signal — normal or below-average short interest for this security
No ASX tickerN/AEntity is not ASX-listed; Squeeze Sonar requires an ASX ticker to compute

Data source: ASIC Short Position Reports (published twice weekly) + ASX price/volume data. Table squeeze_signals. Weight: informational; not factored into the entity assurance score.

Data sources & ingestion — ABN & GST
  • Source: ABR bulk extract (data.gov.au) — weekly, Saturdays 22:00 UTC
  • Ingest script: ingest/abr_bulk_load.js
  • DB table: abns (~26M rows, GIN trigram index on entity_name); GST status in field gst_status
Data sources & ingestion — WHOIS / Domain
  • Source: RDAP live query at time of verify — rdap.org API
  • DB table: No DB storage; result cached in verify response only
Data sources & ingestion — Email
  • Source: DNS MX/SPF/DMARC live query (Node dns module); HIBP API for breach data
  • DB table: No DB storage; live at verify time
Data sources & ingestion — Trust & Reputation
  • Source: ScamAdviser API + Spamhaus DNSBL (live queries at verify time)
  • DB table: No DB storage; live at verify time
Data sources & ingestion — NDIS
  • Source: NDIS Commission website scrape — weekly
  • DB table: ndis_providers
Data sources & ingestion — ASIC Insolvency
  • Source: ASIC gazette scrape + bulk extract — weekly
  • DB table: asic_insolvency
Data sources & ingestion — ACNC
  • Source: ACNC charity register bulk export (data.gov.au) — monthly
  • DB table: acnc_charities
Data sources & ingestion — TPB
  • Source: Tax Practitioners Board register scrape — weekly
  • DB table: tpb_registrants
Data sources & ingestion — APRA
  • Source: APRA entity register (apra.gov.au) — monthly
  • DB table: apra_entities
Data sources & ingestion — Super Fund
  • Source: ATO super fund lookup — weekly
  • DB table: sfl_funds
Data sources & ingestion — ASIC Company, Business Names, FAR, FSL, Banned
  • ASIC Company Status: ASIC company bulk extract — monthly; table companies
  • ASIC Business Names: ASIC bulk extract — weekly; table asic_bn
  • FAR: ASIC financial advisers register bulk export — monthly; table asic_financial_advisers
  • Banned: ASIC banned/disqualified persons + orgs — weekly scrape; tables asic_bd_per + asic_bd_org
  • FSL: ASIC AFS + credit licence register bulk export — monthly; table asic_fsl
Data sources & ingestion — Web, Address, Social
  • Web: Live HTTPS probe + DNS at verify time — no DB; domain discovery via candidate generation
  • Address: ABR registered address vs Google Maps Geocoding API cross-check — live at verify time
  • Social: Live HTTP/HEAD probes at verify time + homepage HTML scan
Data sources & ingestion — Licence, Adverse, Phoenix, Bank BSB
  • Licence: QBCC + NSW Fair Trading + state licensing scrapes — weekly; table tradie_licences
  • Adverse: ACCC, QBCC, SafeWork scrapes — weekly; table adverse_records
  • Phoenix: ASIC director history, company deregistration data — monthly; table director_history
  • Bank BSB: Australian Payments Network BSB register — monthly; table bsb_register
Data sources & ingestion — Newer checks (R&D, Modern Slavery, WGEA, AusTender, B Corp, Viper, Squeeze)
  • R&D Tax Incentive: ATO annual CSV disclosure — table rd_incentive; ingested annually
  • Modern Slavery: modernslaveryregister.gov.au scrape — table modern_slavery; monthly
  • WGEA: WGEA public employer dataset — table wgea_employers; annual
  • AusTender: tenders.gov.au bulk extract (2016–18 archive) — table austender_contracts
  • B Corp: B Lab directory scrape — table b_corps; monthly
  • Viper Shield: Gumshoe Viper database — table viper_reports; updated within 48h of new campaign
  • Squeeze Sonar: ASIC short position disclosures + ASX price data — table squeeze_signals; daily

Risk flags — detailed trigger conditions

Each flag below lists its precise trigger conditions and recommended response.

PHOENIX_PATTERN HIGH

Trigger: When an entity has an ACN (i.e., it's a registered company), Gumshoe cross-references its directors against the ASIC company register. For each director, we check whether they also appear as an officeholder of any company in the ASIC register that was deregistered within the past 36 months. If yes, the Phoenix tile shows FAIL and the deregistered company name is listed.

Response: Ask the director directly about the previous company — why was it deregistered? Were all creditors paid? Request a statutory declaration if entering a significant contract. Phoenix Shield monitors this pattern continuously on your entire supplier list.

Limitations: Director data is loaded from the ASIC register via a scheduled batch import and cached per entity. If a company's director data has not yet been loaded, the Phoenix tile shows N/A rather than PASS — it will never show a false PASS. New directorship appointments or resignations may take up to 30 days to appear. Sole traders and partnerships without an ACN are not assessed for this flag.

ADVERSE_ACTIVE CRITICAL

Trigger: The entity name or ABN matches an active (unresolved) enforcement record with severity HIGH or CRITICAL in our government records database, across ACCC, QBCC, NSW Fair Trading, VBA/BPC, or QLD OFT.

Response: Review the specific record (linked from the adverse check tile). Court orders and public warnings are matters of public record — the detail is available from the issuing authority's website. Consider pausing payment terms until the matter is resolved or explained.

FINANCIAL_ADVISER_BANNED CRITICAL

Trigger: A director of this entity matches (by name) the ASIC Financial Adviser Register with banned=true status. The register contains 88,548 advisers; 711 are banned or disqualified.

Response: Search the individual's name on the ASIC FAR directly to confirm the match. ASIC banning orders are public — the specific reason for the ban is documented. A banned financial adviser directing an entity is a significant governance red flag, particularly for finance, credit, or investment-related suppliers.

LIQUIDATOR_LINKED HIGH

Trigger: A director name matches the ASIC Liquidator Register (668 registered liquidators). A registered liquidator also directing a live trading entity raises a conflict-of-interest concern.

Response: Not automatically disqualifying — liquidators can direct their own practice entities. Verify that the entity's relationship to the liquidator is transparent and there is no conflict with your interests (e.g., the liquidator is also administering a company that owes you money).

LICENCE_MISMATCH HIGH

Trigger: Entity's ANZSIC industry code maps to a licensed trade (building, electrical, plumbing, gas fitting) and no active licence appears in the QBCC or other state register.

Response: Check the QBCC licence search directly. Our bulk data may not reflect a licence issued in the last 7 days (weekly refresh). If the supplier confirms they are licensed, request a copy of the licence certificate. A building contractor without a QBCC licence cannot legally contract for residential work in Queensland.

WARN_CLUSTER MEDIUM

Trigger: Four or more check tiles return WARN simultaneously, with no domain or web presence. The domain-cascade filter is applied first — if there is no domain, web/WHOIS/email/trust/SV warnings are excluded from the cluster count to avoid a false positive on legitimately domain-free entities.

Response: A cluster of unrelated warnings (not all caused by a missing domain) indicates an entity with multiple separate ambiguities. Each warning should be investigated individually. This flag does not fire for simple "no domain, lots of domain-derived warnings" cases.

LICENCE_SUSPENDED_ACTIVE HIGH

Trigger: A suspended or cancelled licence is found for this entity in a state licence register, and no active alternative licence is found.

Response: Engaging a contractor with a suspended or cancelled licence exposes you to liability — in many states you cannot recover costs for work carried out by an unlicensed contractor. Verify directly with the issuing authority (e.g., QBCC at qbcc.qld.gov.au) before proceeding.

ADVERSE_PATTERN MEDIUM

Trigger: Three or more adverse records within 24 months, spanning multiple government authorities.

Response: A single adverse record can be an isolated incident. Three or more across different authorities within 24 months indicates a systemic compliance failure. Review each record individually and consider whether the pattern reflects ongoing behaviour rather than a one-off issue.

COMPLIANCE_DUAL_FAILURE HIGH

Trigger: Both the Licence check AND the Adverse Records check return FAIL for the same entity — i.e., the entity has no active licence for the relevant trade class AND has an active government enforcement record.

Response: The combination of no licence and active government enforcement is the strongest available signal that an entity should not be engaged for the relevant work. This flag warrants immediate suspension of any onboarding process pending direct verification with the relevant authorities.

Supplying known details for checks

Some checks require a value you know about the entity that Gumshoe cannot automatically discover — specifically the entity's phone number and registered address. Providing these lets Gumshoe do a deeper verification instead of reporting N/A.

How it works

When you select the Address, Street View, or Phone tiles in the check panel, Gumshoe automatically opens the detail input fields on each pinned entity so you can enter those values before clicking Verify. The same happens when you pin a new entity after those tiles are already selected.

Tile selectedField shownWhat it enables
AddressAddress (with autocomplete)Cross-checks your known address against ABR and ASIC records — detects address mismatches that may indicate fraud or ABN reuse
Street ViewAddress (with autocomplete)Street View photo fetched for the supplied address and classified by AI as commercial, residential, or vacant
Phone (premium)Phone numberInitiates an AI voice call to confirm the entity's phone number is active and answers — A$5.75/call

Address autocomplete

As you type in the address field, Gumshoe suggests completions using the Google Places API. Select a suggestion to lock in the full formatted address. You can also type a full address manually — Gumshoe geocodes it at verify time.

Phone formatting

Type any Australian or international phone number. Gumshoe auto-detects the format and shows a formatting suggestion below the field. Tap the suggestion to accept the formatted number before verifying.

All three fields (address, domain, phone) remain accessible via the Details toggle on each entity bubble, even if you did not select the corresponding tile — useful for correcting records or entering supplementary data.

Address map

When you supply an address and run a verify, Gumshoe geocodes the address using OpenStreetMap Nominatim. If the geocode succeeds, an embedded map is shown inside the expanded Address tile — click the tile to expand it after verification. The map is centred on the geocoded coordinates with a pin at the resolved location. Tap Open in OpenStreetMap to view the full map in a new tab.

How search works

The search bar on the home page queries 16.8M registered ABNs in real time. Gumshoe runs up to five parallel search tiers in order of specificity:

TierWhat it searchesExample query
T1 — PrefixEntity name (registered legal name), starts-with match"Graham Body" → "Graham Bodyworks…"
T2 — Word matchAll query words present in entity name"graham bodyworks eltham"
T3a — Trading name prefixASIC business name register, starts-with"Graham" → "GRAHAM BODYWORKS ELTHAM"
T3b — Trading name wordsAll query words present in a business name"jaycar eltham" → finds Jaycar's Eltham store
T4 — Trigram similarityFuzzy match on entity name and business names"graeme body works" → "GRAHAM BODYWORKS"
T5 — First-word prefixBusiness name starts with first query word"jaycar eltham" → all Jaycar registrations

When a business name (trading name) from ASIC's register is the reason for the match, it is shown as the primary result label in bold with the registered legal entity name shown in italics below. This lets you identify which business name a supplier trades under.

T3b and T5 handle suburb-qualified queries like "jaycar eltham" — Gumshoe looks for business names containing all of the search words rather than requiring an exact prefix.

Domain discovery search order

When Gumshoe automatically discovers a domain for an entity, it generates candidate domain names and probes them in priority order: trading names first, then the legal entity name. This means for an entity like "The trustee for Chesser Family Trust" that trades as "Graham Bodyworks", Gumshoe will try grahambodyworks.com.au before chesserfamilytrust.com.au. The first live (non-parked) domain found is used.

You can always override the auto-discovered domain in the expanded Web tile — enter the known URL and re-verify.

Knowledge base

Detailed guides on payments, subscriptions, and monitoring features.

Payments & Credits
Account Credits — How They Work Payment Issues — What to Do
Plans & Subscriptions
Annual Subscription — Plans & Billing
Monitoring
Phoenix Shield — Continuous Monitoring Director & Board Checks Explained
Dashboard
Dashboard Reference Guide
Can't find what you need? Email support@gumshoe.au

Contains data sourced from the ABR & ASIC © Commonwealth of Australia (CC BY 3.0 AU).